Geiko Satisfaction

I read an advertisement that said 97% of Geiko customers were satisfied.

Wow.

I wonder how they chose which customers to poll. They certainly didn't survey me.

Their rates are fairly competitive, but watch out if you have an accident. A few years back I was involved in one and 'unsatisified' doesn't begin to cover it. I was merging into another lane with plenty of room. The other guy decided he didn't want to let me in. I could hear him accelerate at full throttle a second before he sideswiped me. The adjuster decided we would take full responsibility, and of course my rates would go up. Both vehicles had paint scratches, and Geiko paid him $3000 for his. Must've been hard to find just the right color.

Where I come from, if you're hit from behind, it's up to the other guy to prove he wasn't at fault. Now I believe it is possible to get hit from behind and have it be your fault, but I don't know how it can be possible if the other guy is accelerating at full throttle and needs to slam on the brakes to avoid hitting the guy in front of him/us.

Maybe they can save so much money by refusing to ever litigate that they can let other companies take advantage of them, but I would be willing to pay quite a bit more and have someone stand up for me.